Mobile workflows¶

Run receiving, picking, inventory lookups, adjustments, cycle counts, and location transfers from your phone on the warehouse floor.

Receiving on mobile¶

1. Tap Receiving in the bottom navigation, then tap an order in the queue to open it.

   Review the items you're expecting before you start.

2. Tap Start Receiving. The camera activates.

3. Point the camera at each product barcode. Zora scans it and shows the product details automatically.
4. Enter the quantity received on the number pad, then tap Add to Cart.
5. If the product is serial- or lot-tracked, Zora prompts you for that next: scan or type each serial number, or enter the lot number and expiration date. Tap Save to continue.
6. Review everything in the cart and check the quantities.

7. Tap Complete Receiving.

   You see a confirmation, and the stock is added to inventory.

Receiving on mobile skips the keyboard — the camera and number pad handle scanning and quantities — and lets you receive right where the shipment lands instead of walking back to a desktop.

Full Receiving SOP →

Picking on mobile¶

1. Tap Orders or Picking in the bottom navigation, then tap a pick list to start it.
2. Walk to the first location Zora shows you, and scan its location barcode to confirm you're in the right spot.
3. Scan the product barcode. Zora checks it against the expected SKU and warns you if it doesn't match.
4. Enter the quantity picked on the number pad. If you're picking less than required, note the reason.
5. Tap Confirm.
6. For serial-tracked items, scan each serial number. Zora validates them, then move the items to the staging or packing area.
7. Zora advances to the next location and product automatically. Repeat until everything on the list is picked.

8. Review the pick summary and tap Complete Pick List.

   The order moves to packing status.

Full Order Processing Guide →

Inventory lookup on mobile¶

Quick search¶

1. Tap the Search icon or field.
2. Type the product SKU or name.
3. Review the results and the quantities by location.

Barcode search¶

1. Tap the camera icon in search.
2. Scan the product barcode.
3. Review every location holding this product, and the available quantity at each.

Location search¶

1. Search for the location code (for example, A-01-A).
2. Review every product in that location, with quantities and details.

Use inventory lookup for a quick stock check during a customer inquiry, to confirm what's in a location, to find where a product is stored, or to check available quantity before you promise it.

Inventory adjustments on mobile¶

1. Open Inventory from the menu and search for the product.
2. Tap Adjust Quantity.
3. Select the location.
4. Enter the new quantity.
5. Select a reason code.
6. Tap Save Adjustment.

Use an adjustment to update quantities after a cycle count, add inventory you found, remove damaged goods, or fix a data entry error.

Cycle counting on mobile¶

1. Open Cycle Count from the menu and select your assigned count task.
2. Go to the location and scan its barcode.
3. Count the physical items.

4. Enter the counted quantities.

   Zora compares your count to the expected quantity.

5. Resolve any discrepancies.

6. Complete the count.

Getting it right¶

Location transfers on mobile¶

1. Open Inventory Transfers from the menu.
2. Scan or select the product.
3. Scan the FROM location barcode.
4. Enter the quantity to move.
5. Scan the TO location barcode.
6. Confirm the transfer.
7. Move the physical items to match.

Use a transfer to reorganize the warehouse layout, replenish a pick location from bulk storage, consolidate partial pallets, or move items back from staging.

Working offline¶

Here's what still works when you lose the connection, and what doesn't.

How data loading behaves¶

The app tries the network first for every data request, falling back to cached data only if the network does not respond within about 10 seconds.

This matters on a warehouse floor with patchy coverage:

• With a good connection you always see live data — the cache never serves you something stale in preference to the truth.
• In a genuine dead spot, the fallback to cache is quick, because the request fails immediately rather than timing out.
• On a weak but not dead connection — the worst case — you can wait the full timeout before the app gives up and shows cached data. If the app feels sluggish rather than offline, this is usually why.

Working in a dead spot¶

What you can do without a signal is read pages you already opened. So if you know an aisle has no coverage, load the pick list or receiving order before you walk into it, do the physical work, then confirm it on the system once you are back in range.

Updates and stale versions¶

The app updates itself. When a new version is ready, it is applied at the next safe moment — when you go to a different page, or within about 15 seconds of the app loading. The update deliberately waits for one of those moments so a reload never lands in the middle of a form you are filling in.

While an update is pending you may see a banner at the top of the screen with an Update Now button:

Update Now applies the update immediately. Dismissing the banner with ✕ hides it for 24 hours — but only for that release. When the next version ships, the banner returns.

The app checks for a new release every 30 minutes, and again whenever you switch back to it after using another app.

Forcing an update¶

If the app is behaving like an older version — a fix you expect is missing, or a page looks wrong — go to /reload. This is a standalone App Update page that shows:

• Your Version — the release running on this device
• Latest Version — the release the server is on
• Status — Up to date or Update available

Tap Update & Reload to download and apply the newest version. Fully closing the app and reopening it also works, because a freshly loaded page applies any waiting update straight away.

Full Mobile App Guide →

Mobile tips and tricks¶

Navigation shortcuts¶

Swipe left to go back on some screens, swipe down to refresh data, and long-press for additional options.

Search and number entry¶

The search field auto-focuses on many screens — type to filter results, or tap the camera icon to search by barcode. The number pad appears automatically for quantity entry, with large touch targets for gloves and decimal support for weight-based items.

Performance tips¶

To improve speed, close background apps, clear the app cache periodically, keep the app updated, and restart your device weekly.

To save battery, lower screen brightness, enable power saving mode, close the app when you're not using it, and charge your device between shifts.

Troubleshooting mobile issues¶

Device recommendations¶

Optimal devices¶

Accessories¶

Recommended: a protective case, a screen protector, a charging dock for the warehouse, and a forklift mount where you need one.

Optional: a Bluetooth scanner for high-volume scanning, an external battery pack, and a car mount for delivery vehicles.

Related guides¶

• Mobile App Overview
• Barcode Scanning Guide
• Receiving SOP
• Order Processing
• Troubleshooting