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Shipping & Logistics

Overview

The Zora Tech Logistics Platform provides comprehensive shipping and logistics management capabilities to streamline your outbound operations.

Coming Soon

Detailed shipping and logistics documentation is currently being developed. This page will be updated with comprehensive guides for:

  • Outbound order management
  • Carrier integration
  • Shipping label generation
  • Tracking and visibility
  • Returns processing

Quick Reference

Key Features

  • Multi-Carrier Support: Integrate with major carriers (UPS, FedEx, USPS, DHL)
  • Rate Shopping: Compare rates across carriers automatically
  • Label Generation: Print shipping labels directly from the platform
  • Tracking: Real-time tracking updates and notifications
  • Returns Management: Process returns and exchanges efficiently

Common Tasks

Create Shipment

  1. Navigate to Orders → Ready to Ship
  2. Select orders to include in shipment
  3. Choose carrier and service level
  4. Generate shipping labels
  5. Mark orders as shipped

Track Shipments

  1. Go to Shipments → Active Shipments
  2. View tracking information
  3. Monitor delivery status
  4. Handle exceptions

Process Returns

  1. Navigate to Returns → New Return
  2. Select original order
  3. Scan returned items
  4. Process refund or exchange
  5. Update inventory

Integration

Carrier Setup

Contact your system administrator to configure carrier integrations:

  • API credentials
  • Service level mapping
  • Rate calculations
  • Label formats

Mobile Support

All shipping functions are available on the mobile application for warehouse floor operations.

See Mobile Application for mobile-specific workflows.

Support

For shipping-related questions or issues: